AI sales at scale.
For Shopify Plus stores doing $100K+/month. Custom pricing, dedicated support, enterprise SLA.
No self-serve signup. Every enterprise deal is tailored to your store.
Why enterprise?
High-volume stores need more than a standard plan. Three things change at scale.
Custom pricing
Below standard 5%, volume-based.
Negotiated rates that decrease as your AI-attributed GMV grows. The more you sell, the less you pay per dollar.
Dedicated account manager
A single point of contact who knows your business.
Your account manager works with your team on strategy, voice tuning, and quarterly reviews. Not a support ticket queue.
SLA guarantees
99.9% uptime, 4-hour response time.
Contractual uptime commitment with credits for downtime. All support requests answered within 4 hours, 365 days a year.
Everything in the standard plan, plus:
Priority LLM routing
Always Tier 2 Claude for your conversations. No Gemini fallback, no quality degradation under load.
Custom VoiceDNA training
We work directly with your brand team to calibrate tone, vocabulary, and sales strategy. Not just sliders.
White-label option
Remove "Powered by PalUp" from the widget. Your customers see your brand only.
Direct Slack channel
Real-time access to PalUp engineering. Report issues, request features, get answers — not through a portal.
Quarterly business reviews
Data-driven sessions covering AI performance, conversion trends, and optimization recommendations.
Custom attribution reporting
Tailored reports that fit your internal analytics stack. Custom exports, API access, and integration support.
Built for regulated environments.
SOC 2 Type II
Annual audit covering security, availability, and confidentiality controls.
GDPR compliant
Full data subject rights support. EU data residency available on request.
Custom DPA
Tailored Data Processing Agreement reviewed by your legal counsel. Standard DPA also available.
Data residency
Choose where your data lives. US (default), EU, or custom region based on your requirements.
See our full security overview and Data Processing Agreement.
Early access merchants see 12% conversion lift.
Enterprise merchants in our early access program are seeing measurable conversion improvements within the first month. Detailed case studies coming as data matures.
Ready to scale with AI?
Tell us about your store and we will put together a custom plan. No commitment, no generic demo.
enterprise@palup.ai