Privacy and Safety
- Why is PalUp asking for my birthday?You must be 18 years old to use our service. We ask for your birthday to ensure that no underage people are using PalUp. If your account has been banned for being an underage user by mistake, you can appeal to the decision by sending us an email at support@palup.ai.
- How do I delete my account?
- Navigate to your Profile.
- Click on Data Settings.
- Select Delete Account.
- How do I delete conversations?
- Navigate to your Profile.
- Click on Data Settings.
- Select Delete Chat History.
- Are my conversations private?Yes, your conversations with your AI friends are completely private and won’t be shared with other users. Similarly, you won’t have access to the conversations others have with the AI friends you’ve created.
We’re committed to providing a safe and responsible AI experience. To ensure this, we review conversations to improve our systems and maintain adherence to our safety guidelines. - How are user data and conversation privacy handled in PalUp?PalUp prioritizes user data and conversation privacy by collecting and using data based on user consent. Users have control over their privacy settings, and we implement robust security measures to protect your information. We comply with regulations such as GDPR and ensure transparency about our data practices. For more details, you can review our User Terms of Service and Privacy Policy & Cookies.